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Get in touch

Contact Number

61 +61 2 82701790

Sydney Office

Angel Place, Level 28, 123 Pitt Street,
Sydney NSW 2000

Brisbane Office

Level 17, Suite 3 66 Eagle Street
Brisbane QLD 4000

Melbourne Office

Level 19, 500 Collins Street
Melbourne VIC 3000

Get in touch

Contact Number

61 +61 2 82701790

Sydney Office

Angel Place, Level 28, 123 Pitt Street,
Sydney NSW 2000

Brisbane Office

Level 17, Suite 3 66 Eagle Street
Brisbane QLD 4000

Melbourne Office

Level 19, 500 Collins Street
Melbourne VIC 3000

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Crisis Response & Security Risks

In today's global business economy, the threat of a crisis event, such as malicious attacks, workplace violence, civil commotion, kidnap and extortion as well as man-made disasters is significant.

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Product Description:

In today's global business economy, the threat of a crisis event, such as malicious attacks, workplace violence, civil commotion, kidnap and extortion as well as man-made disasters is significant. When they occur they require a swift, organized, and specialized response. Crisis Response and Security Risks insurance covers you for the hazards faced; giving you access to S-RM crisis management response team 24 hours a day, 365 days a year as well as a suite of covers for extra expenses faced in the wake of an Insured Event.

Cover Includes (Key Features):

Our Crisis Response and Security Risks policy is a combination of 2 sections, each with its own unique coverage depending on the relevant Covered Events or Insured Events.

Section 1: Crisis Response

Covered Events:

a. Criminal Events: Bribery, Industrial Espionage, Malicious Product Tampering, Sabotage.

b. Personal Safety Events: Abduction, Major Accident, Murder, Suspicious Death, Stalking, Violent Crime.

c. Political Violence Events: Active Assailant Event, Civil Commotion, Denial of Access, Malicious Damage, Riot, Strike, Terrorism.


Covered Loss:

a. Crisis Response Services

  • General Crisis Response: 24/7/365 access to S-RM Crisis Management Consultants, security risk assessment, provision of intelligence and investigation(s) services.
  • Crisis Communications Support: Internal and external crisis communications strategies, media and social media monitoring services and strategic response.
  • Post-Event Support: Debriefing, advice on future risk mitigation and lessons learned, security awareness training.

Limits: AUD 200,000 per Insured Event and in the Aggregate


b. Crisis Response Expenses - Costs of additional security personnel, psychiatric care and psychological councilors, travel and accommodation costs


Limits: AUD 50,000 per Insured Event and in the Aggregate

Section 2: Security Risks

Insured Events:

Kidnap, Extortion, Hijack, Wrongful Detention, Threat Event, Disappearance, Express Kidnap, Hostage Crisis, Child Abduction, Workplace Assault


Insured Loss:

  • Ransom
  • Ransom in Transit
  • Crisis Consultants’ Fees and Expenses
  • Legal Liability
  • Additional Expenses (e.g. salary remuneration, travel costs, temporary physical security costs, etc)
  • Personal Accident

Limits: from AUD 500,000 up to AUD 5,000,000 per Insured Event.

Contact the Crisis Management Team

Melissa.Tan@axaxl.com, Ben.Sharp@axaxl.com
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